All products are shipped from the Netherlands!!

We aim to pack and dispatch all products purchased within 1 working day provided they are in stock. If the products are out of stock we will provide notification and advise a date of delivery. Once goods have been dispatched you will receive a notification email.

Discrete Shipping: All orders will be sent out in a neutral mail package, without any noticeable writings or pictures on the package. We don’t put anything else in the package that is related to us. Even no bill. The order confirmation sent by e-mail is your receipt. All our packaging is completely discreet and will look like the ones on the picture here below. The outside of the package simply has your address, our (return-) address and the necessary postage information on it.

 

packages

Shipping costs

The cost of shipping is calculated based on the products weight and the destination country. We make no profit on shipping, this is not how we operate. We ship all our orders with PostNL, DPD or UPS depending on the country of destination. We only ship to the following coutries:

Netherlands

**Prices do not include sales-tax!

Netherlands Home Pickup-point
     
PostNL 0-23kg € 7,25 € 6,55
DPD 0-30kg € 6,75 € 5,25

Germany

**Prices do not include sales-tax!

Germany Home Pickup-point
     
DPD 0-30kg € 9,95 € 7,88
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Belgium

**Prices do not include sales-tax!

Belgium Home Pickup-point
     
DPD 0-30kg € 9,25 € 7,00
PostNL 0-23kg € 9,50 N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Bulgaria

**Prices do not include sales-tax!

Bulgaria Home Pickup-point
     
DPD 0-30kg € 32 N.A.

France

**Prices do not include sales-tax!

France Home Pickup-point
     
DPD 0-30kg N.A. N.A.
PostNL 0-2kg € 11,50 N.A.
PostNL 2-5kg € 20,00 N.A.
PostNL 5-10kg € 25,50 N.A.
PostNL 10-20kg € 35 N.A.

Austria

**Prices do not include sales-tax!

Austria Home Pickup-point
     
DPD 0-30kg € 13,25 € 7,50
PostNL 0-2kg € 13,00 N.A.
PostNL 2-5kg € 21,50 N.A.
PostNL 5-10kg € 27,50 N.A.
PostNL 10-20kg € 37,00 N.A.

Denmark

**Prices do not include sales-tax!

Denmark Home Pickup-point
     
DPD 0-30kg N.A. N.A.
PostNL 0-2kg € 13,00 N.A.
PostNL 2-5kg € 21,50 N.A.
PostNL 5-10kg € 27,50 N.A.
PostNL 10-20kg € 37,00 N.A.

Hungary

**Prices do not include sales-tax!

Hungary Home Pickup-point
     
DPD 0-30kg € 18,00 € 14,75
     
PostNL 0-2kg € 15,50 N.A.
PostNL 2-5kg € 26,50 N.A.
PostNL 5-10kg € 33,50 N.A.
PostNL 10-20kg € 42,50 N.A.

Luxembourg

**Prices do not include sales-tax!

Luxembourg Home Pickup-point
     
DPD 0-30kg € 12,75 € 10,05
     
PostNL 0-2kg € 11,50 N.A.
PostNL 2-5kg € 20,00 N.A.
PostNL 5-10kg € 25,50 N.A.
PostNL 10-20kg € 35,00 N.A.

Estonia

**Prices do not include sales-tax!

Estonia Home Pickup-point
     
DPD 0-30kg € 20,00 € 18,75
PostNL 0-2kg € 15,50 N.A.
 PostNL 2-5kg € 26,50 N.A.
 PostNL 5-10kg € 33,50 N.A.
 PostNL 10-20kg € 42,50 N.A.
 PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Finland

**Prices do not include sales-tax!

Finland Home Pickup-point
     
DPD 0-30kg € 24,25 € 24,00
PostNL 0-2kg € 15,50 N.A.
 PostNL 2-5kg N.A. N.A.
 PostNL 5-10kg N.A. N.A.
 PostNL 10-20kg N.A. N.A.
 PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Greece

**Prices do not include sales-tax!

Greece Home Pickup-point
     
DPD 0-30kg € 37,00 N.A.
PostNL 0-2kg € 19,80 N.A.
 PostNL 2-5kg N.A. N.A.
 PostNL 5-10kg N.A. N.A.
 PostNL 10-20kg N.A. N.A.
 PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Iceland

**Prices do not include sales-tax!

Iceland Home Pickup-point
     
DPD 0-30kg N.A. N.A.
PostNL 0-2kg N.A. N.A.
 PostNL 2-5kg N.A. N.A.
 PostNL 5-10kg N.A. N.A.
 PostNL 10-20kg N.A. N.A.
 PostNL 20-30kg N.A. N.A.

Ireland

**Prices do not include sales-tax!

Ireland Home Pickup-point
     
DPD 0-30kg € 19,80 N.A.
     
UPS 0-2kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Italy

**Prices do not include sales-tax!

Italy Home Pickup-point
     
DPD 0-30kg € 16,40 N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Croatia

**Prices do not include sales-tax!

Croatia Home Pickup-point
     
DPD 0-30kg € 25,95 N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Latvia

**Prices do not include sales-tax!

Latvia Home Pickup-point
     
DPD 0-30kg € 13,00 € 12,00
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Liechtenstein

**Prices do not include sales-tax!

Liechtenstein Home Pickup-point
     
DPD 0-30kg N.A. N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Lithuania

**Prices do not include sales-tax!

Lithuania Home Pickup-point
     
DPD 0-30kg € 18,25 € 17,15
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Monaco

**Prices do not include sales-tax!

Monaco Home Pickup-point
     
DPD 0-30kg € 14,85 N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Poland

**Prices do not include sales-tax!

Poland Home Pickup-point
     
DPD 0-30kg € 14,35 N.A.
PostNL 0-23kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Portugal

**Prices do not include sales-tax!

Portugal Home Pickup-point
     
DPD 0-30kg € 16,05 € 14,90
PostNL 0-23kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Romania

**Prices do not include sales-tax!

Romania Home Pickup-point
     
DPD 0-30kg € 24,95 N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Slovakia

**Prices do not include sales-tax!

Slovakia Home Pickup-point
     
DPD 0-30kg € 14,90 N.A.
PostNL 0-23kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Slovenia

**Prices do not include sales-tax!

Slovenia Home Pickup-point
     
DPD 0-30kg € 16,05 N.A.
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Spain

**Prices do not include sales-tax!

Spain Home Pickup-point
     
DPD 0-30kg € 17,10 € 16,65
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Czech Republic

**Prices do not include sales-tax!

Czech Republic Home Pickup-point
     
DPD 0-30kg € 14,35 N.A.
PostNL 0-23kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

Sweden

**Prices do not include sales-tax!

Sweden Home Pickup-point
     
DPD 0-30kg € 14,50 € 14,05
PostNL 0-2kg N.A. N.A.
PostNL 2-5kg N.A. N.A.
PostNL 5-10kg N.A. N.A.
PostNL 10-20kg N.A. N.A.
PostNL 20-30kg N.A. N.A.
UPS 0-3kg N.A. N.A.
UPS 3-6kg N.A. N.A.
UPS 6-10kg N.A. N.A.
UPS 10-15kg N.A. N.A.

We do ship internationally, but we cannot keep track of every single law (+ interpretation) on every single order in every single country. The customer agrees to be responsible to respect the laws of his/her own country. Therefore the purchaser promises in every situation not to put any legal action/claim towards our website, our company and any people working for our company.


Shipment transit time

Country Transit time in days *
Austria 4
Belgium 1
Czech Republic 3 – 5
Denmark 2 – 3
Estonia 4 – 5
Finland 4 – 5
France 2 – 3
Germany 2
Greece 4 – 7
Hungary 3 – 5
Ireland 3 – 4
Italy 3 – 6
Lithuania 4 – 5
Luxemburg 2
Netherlands 1
Poland 3 – 5
Portugal 3 – 5
Romania 4 – 5
Slovakia 3 – 5
Slovenia 3 – 5
Spain 3 – 5
Sweden 2 – 4
* These transit times are an estimation in working days, starting after the parcels leave the international sorting centre in The Netherlands.


Tax Rates

Tax rates of product prices are calculated according to the country-specific tax rates:
https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_en.htm

Austria 20% and 10%
Belgium 21% and 12%
Bulgaria 20% and 9%
Croatia 25% and 13%
Cyprus 19% and 9%
Czech Republic 21% and 12%
Denmark 25%
Estonia 20% and 9%
Finland 24% and 14%
France 20% and 10%
Greece 24% and 13%
Hungary 27% and 18%
Ireland 23% and 13,5%
Italy 22% and 10%
Latvia 21% and 12%
Lithuania 21% and 9%
Luxembourg 17% and 14%
Malta 18% and 7%
Netherlands 21% and 9%
Poland 23% and 8%
Portugal 23% and 13%
Romania 19% and 9%
Slovakia 20% and 10%
Slovenia 22% and 9,5%
Spain 21% and 10%
Sweden 25% and 12%


Payment

We offer you the following methods to pay for your order

Create your order on the website and proceed to checkout. Select the payment option Money Transfer and confirm your order. Transfer the money to our bank account. You will receive the bank information via e-mail after you complete the checkout process. Don’t forget to mention your order number! As soon as we receive the money on our bank account, the goods will be shipped to you. Please transfer the money within 10 days after completing the order. After the 10 day period, your order will be canceled because we cannot reserve the products for you any longer, and prices cannot be guaranteed. In this case you can always place your order again.

Create your order on the website and proceed to checkout. Select the payment option Send Cash and confirm your order. After you completed the checkout process you’ll receive an email containing all the payment details. Don’t forget to mention your order number! Important note: Sending cash is at your own risk. Gaiana.nl can’t be responsible for lost letters, or their contents. Please send the payment together with your full name and order code in a registered envelope.